About Press Play and Go

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Company details Privacy policy Legal information
iPad with a playlist iPhone playing a class

COMPANY DETAILS

  • X3 Pty Ltd
    X3 Pty Ltd is the company that develops, owns, and operates Press Play and Go.

    It is incorporated in Australia with ABN: 52 109 741 666

    The registered business address is:
    12 Mount Street
    North Sydney, NSW, 2060
    Australia
  • Contact details
    If you have any questions about Press Play and Go, please contact us at contact@x3.com.au
  • Acknowledgement
    We live and work on Yuggera land and acknowledge and pay respect to the traditional owners, their culture, and to elders past, present, and emerging

PRIVACY POLICY

  • General approach
    While no doubt you are all fascinating people with many wonderful qualities we have no desire to learn about any of them. We therefore store only the minimal possible amount of data that can provide you with a high quality service and us with the minimum necessary details to provide that service.
  • Your data
    The Press Play and Go system - comprising the iOS app, the web site, and the server components - will store your data under your account details. No other user of any part of the system will be able to see what data you have unless you explicitly grant permission for them to see it. Even then it will only be the bits of data you do specify.

    The providers of Press Play and Go - X3 Pty Ltd (incorporated in Australia, ABN: 52 109 741 666) - hold that it is the right of every user to control who sees their own data in all aspects of life. We therefore will not sell, share, or give away any customer data. We realise that in exceptional situations the local legal system could request parts of user data by serving a warrant. Given the type of data we store we do not expect this possibility to ever occur but it's probably necessary to say that just to cover ourselves.
  • Location data
    The mobile app may request your location in order to determine which places of exercise are nearby. This location is only stored on your mobile device. We never keep a history of this location data generated by your phone. The app will always work without you needing to provide your location.

    The location of where you teach classes will be stored only if you permit it. This will only be used to generate reports concerning your data and only available to you.
  • Encryption
    All data is stored using the system-level encryption of the platforms. The details of those can be found for Apple, Microsoft, and RevenueCat.

    All password information at our server is stored salted and hashed to provide a high level of data security.
  • How long we retain your data
    Your data is only stored on our servers if you have created an account and signed in. Your data remains stored there until you delete your account. At that point your data will immediately be marked as no longer in use. After 28 days it will be completely deleted. This time period is for the situations where the account owner may have unknowingly had their account deleted.
  • What rights you have over your data
    If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have generated while using the system. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

LEGAL INFORMATION including Terms of Use

  • The main bit
    We expect that all the media a user uploads is legally owned by that user. All files that are uploaded are manually processed before they can be accessed by a user. All uploaded files are linked only to the account which uploaded them. Any files which are deemed not part of teaching fitness will be immediately deleted.

    The Press Play and Go system will never sell or give away access to any material uploaded to our servers. It is not ours to do so. All material is owned by the original licensees and we believe that it is ethically - not to mention legally - wrong to share intellectual property to which we have no rights.

    So if you are missing a page of choreography from your scanned booklet because your dog chewed it up then it is up to your dog to provide you with a replacement. If ripping from a CD has produced only a partial song because of defects on the CD then you will have to contact the licensed provider of that CD to get a replacement.

    The Press Play and Go system allows you to more easily collate, manipulate, display, and use the fitness teaching media you legally own. It only ever does that with the media provided by an individual user. It will always only ever do that with the media provided by an individual user. So please don't ask or beg for anything otherwise as refusal often offends. No matter how well you can plead media company lawyers will override any possible compassion that may be generated for your plight with a level of threat, scariness, and vindictiveness that seems to be a core requirement to enter that profession.

    We have tried very hard to ensure the Press Play and Go system works correctly. Sometimes (hopefully very rarely, preferably never) it may not because of something we did do, something we didn't do, issues with the providers of services we use, or an unexpected interaction between edge conditions. It's never deliberate or malicious. It's just life throwing up weird stuff which it tends to do at times. We all understand when instructors occasionally mess up choreography; they're fallibly human. So are IT people and all the devices you use that they worked on. We understand being frustrated if things don't work properly; drop us a line and we'll try to get everyone happy as soon as possible.
  • The bit that makes you go hmmm
    We didn't want to add the next section as we thought it was completely unnecessary due to it being blindingly obvious to any decent and sensible person. Then it was pointed out that we have sales in the USA. The people there are (mostly) lovely. Their legal system isn't - full of murky depths in which many bottom-feeders cruise past scavenging for an opportunistic meal. The next section is for them.
  • The bit we shouldn't have to write
    In short: use at your own risk. We've taken all possible care regarding functionality and information but the terms of use are that the user is ultimately responsible for anything that happens when using the system. We can't see how using this app would ever escalate to a situation worse than us receiving a 1-star review but the last few years have shown that the unexpected, unbelievable, and bizarre seem to be a lot more prevalent in the world than before.

    Please note in the extremely unlikely event that an account is found to be abusing other people, performing unwarranted actions, or generating offensive content it will probably be terminated with no refund. If you do come across something you believe falls into these categories please contact us on concerns@x3.com.au and we will investigate it as soon as possible.

    All media licences remain with the authorised copyright holders. All trademarks belong to the authorised owners; we're just using them to make things easier for the users of the app who have purchased their products.